1 reviews | Active since Jun 2018
Worst service from MTN
I have posted a few reviews on hello peter about MTN service our phone have been send for repairs phone can't be repaired need to be replaced that was 13 march 2018 it is now 17 may 2018 every time they have a excuse 5 months but like i said no problem taking money off every month i send emails not even a reply again they do not care about losing one customer one client won't matter to them my number is ********** and the customer is Lee Peach
Dear Jake,
Thank you so much for the patience and understanding you’ve displayed during this most regrettable situation. For myself and on behalf of MTN, please accept my sincere apology for the inconvenience caused.
As goodwill gesture we credit the promo service on the account for the duration your handset was booked in with our repair centre.
Please note delivery is currently being arranged and the couriers will be in touch.
Herewith is your reference number R09CWR***EC6
Thank you again for your patience and understanding. We hope to have the opportunity to serve you again in the near future.
Sincerely,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Jake,
Thank you so much for the patience and understanding you’ve displayed during this most regrettable situation. For myself and on behalf of MTN, please accept my sincere apology for the inconvenience caused.
As goodwill gesture we credit the promo service on the account for the duration your handset was booked in with our repair centre.
Please note delivery is currently being arranged and the couriers will be in touch.
Herewith is your reference number R09CWR***EC6
Thank you again for your patience and understanding. We hope to have the opportunity to serve you again in the near future.
Sincerely,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,