WORST SERVICE FROM A SUPERVISOR AND AGENT AT MTN DIRECT

I app**** for a new contract with MTN for a laptop, I am already an existing MTN contract holder. My application was done via MTN direct on the 1 March 2021, everything was approved and we were just awaiting stock of the Apple MacBooks in the country. Last week Thursday, I called to find out if the stock has arrived, I was told it was but not just anyone can assist me only the consultant you processed my application can call me. I left so many messages for this consultant by the name of Lehlohonolo Jonas, to call me, and heard nothing back. I’ve emailed and called and still no feedback. I’ve even emailed his Supervisor, Fazila Nzama, she said yesterday she will revert shortly with feedback. It’s a new day and I still have heard nothing from them. I send emails and no one bothers to even respond to you!!! I am beyond angry and frustrated! The service is so **** from both Fazila and Jonas. You would think as a supervisor Fazila would assist, but she has done nothing. She doesn’t respond to any of my emails. I am being blatantly ignored!!!!!!!!!!!!!