worst service experience

<p>I upgraded my phone in November as it was due for upgrade , I did that whit MTN direct . I got very good and speedy service from Nhlanhla however it's a month later and I still haven't received my phone . The courier company which is supposed to deliver my phone is the worst . They have been lying about contacting me with no avail . The first correspondence I received from them regarding the delivery of my phone was this morning at 2:14 am . I waited for about a month and im completely unhappy . MTN gave me the free 30 GB of data which I'm supposed to use on my device , that data will expire in a day or two which I'm totally unhappy about . I've also spent alot of airtime calling this company , I asked for voice recordings so that I could prove that I've been calling and doing follow ups and still nothing . I'm totally unhappy and unsatisfied as I've spent alot on a phone I still don't have . I would like to be rembuirsed with my airtime and the data which I was supposed to enjoy on the device for a month </p>