1 reviews | Active since May 2016
Worst Service ever with mtn
<p>I am very disappointed in the service and entire sequence of events I experienced with MTN.</p> <p> </p>
Good Day Stefan Pienaar
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. Please accept our apologies for any inconvenience experienced.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback and a way forward.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Good Day Stefan Pienaar
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. Please accept our apologies for any inconvenience experienced.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback and a way forward.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Zukiswa you are telling mebits not your intention to displease you but let me tel you its seems like thisbis the case.
You phoned me asking more detailed. I HAVE MAILED YOU all details as requested on12.09.2016 and asking feedback. Afyer this I mailed you twice again asking for feedback and a reply with nothing to date.
Just replying on the posts and giving a refferance number means nothing to me if the complaint is not taken seriously and resilved with constant feedback to the client without him having to beg for answers and feedback.
Zukiswa you are telling mebits not your intention to displease you but let me tel you its seems like thisbis the case.
You phoned me asking more detailed. I HAVE MAILED YOU all details as requested on12.09.2016 and asking feedback. Afyer this I mailed you twice again asking for feedback and a reply with nothing to date.
Just replying on the posts and giving a refferance number means nothing to me if the complaint is not taken seriously and resilved with constant feedback to the client without him having to beg for answers and feedback.