1 reviews | Active since Dec 2016
Worst service EVER!!! STUPID MTN
<p>I was ****** early January. They took my router which had an MTN sim card in. Luckily it was a prepaid sim card with no airtime or data on. I just called MTN call centre to cancel/block the sim, and they informed me that I have to buy a new sim card, rica it and do a sim swap before that sim can be blocked!!!??? Are you guys serious??? How does that even make sense?? What if someone was ****** at 9 oclock at night, they would first have to go through all this bull**** before their sim would be blocked?! Worst customer service ever MTN! You are supposed to be making things easier for the customer, not worse. Will never use MTN again, and I will advise all my friends and family to do the same. STAY AWAY FROM MTN!!!!</p>
Well i know that. I don't see the logic behind it. So in the meantime this person that ****** me can do what they want with the sim that i had to rica on my name. The call centre agent couldn't give me a logical explanation why, and now you can't either. Thanks for the late reply MTN, now I had to wait a week for something that I already know and still makes no sense, still without any further proper explanation.....now thats what you call customer service.
Well i know that. I don't see the logic behind it. So in the meantime this person that ****** me can do what they want with the sim that i had to rica on my name. The call centre agent couldn't give me a logical explanation why, and now you can't either. Thanks for the late reply MTN, now I had to wait a week for something that I already know and still makes no sense, still without any further proper explanation.....now thats what you call customer service.