Worst service ever. NO feedback, NO customer service

<p>I took my phone into the repair centre as my screen cracked on the 13/10/2016. I was then sent a form which I sent back. I called into the call centre after a week to follow up and was advised that the repair would take 14 days. After 3 weeks I called the repair centre and asked to come collect my device as it was ready. I went to collect this on the 20th August 2016 and was casually handed back my phone in the same condition it went in. Quinton Mboweni who was the consultant that helped me book the device in advised that the phone was not repaired as the find my phone was not deactivated. Why was I not advised when I initially took the phone in? and on the 2 subsequent times i called MTN? I deactivcated the device on the 21/10/2016 and sent this to Quinton. He has not bothered with an acknoledgement and I am still without a phone. Thanks to MTN's competance you can contact me on ********** . APPAULINH DISGUSTING SERVICE. </p>