Worst service ever - MTN is exploiting prepaid users
<p>MTn is exploiting the poor, I buy 1gb data every month and I usually don't utilize all of it for the entire month. From the 25 June 2017 to date, I bought 2Gb and it is finished, this is pure exploitation. Will never buy data nor airtime. From MTN, I am moving my services to a better network Provider with better service </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have evaluated your number *** and picked up that the data you bought was used on the internet we have the transaction records indicating the times and dates of connections.
Since we picked up that you every month you purchase a Gig or more we have credited you with free 500MB.
regards
mike
Complaints Management Team
Reference Number: ***7
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have evaluated your number *** and picked up that the data you bought was used on the internet we have the transaction records indicating the times and dates of connections.
Since we picked up that you every month you purchase a Gig or more we have credited you with free 500MB.
regards
mike
Complaints Management Team
Reference Number: ***7