WORST SERVICE EVER EXPERIENCED

The phone stopped working was taken in on 09 Jan 2016. Replacement approved on 11 Jan 2016. No communication was received from MTN I had to follow up each time. I still do not have the phone and MTN does not respond or revert to me. In my dealing with multiple Government department and other service providers MTN ranks as number one in the category worst service provider ever in my life.<br> <br> I have reverted to legal action to cancel the contract because of the lack of service received.<br> <br> I have record of the phone calls and even visited the head office to no avail.<br> <br> I could never get hold of a manager and email communication was ignored by all but one employee who could not resolve the matter.<br> <br> Really bad.