WORST SERVICE EVER DONT TAKE A MTN CONTRACT !!!!!!!!!

I had a Wi-Fi contract that I took out for my late mother, after her passing I took everything back and told them to cancel the contract. I then got a bill and had to pay R 572.49 and went into the store and paid the amount and told them to close it. The lady there told me to phone 135 and they then told me I had to goi to the store to close it. I did go into the store to close the contract and got the following message via email.

*** Dec 4, 2024, 9:00 AM (13 days ago) Dear Customer, Your query *** has been opened. Please contact call center if you require more information. Thank you for using MTN. Have a Y’ello day.

Dear Customer, Wed, Dec 4, 9:01 AM (13 days ago) Your query *** has been closed. Please contact call center if you require more information. Thank you for using MTN. Have a Y’ello day.

And this morning I got another mail that states I have to pay my account!!!!! I mean what the hell are they doing at MTN and this is affecting my credit score now.

SORT YOUR HOUSE!!!!!!!!