WORST SERVICE EVER!!!

I am really tired and super disappointed in MTN, the service is PATHETIC!!

I go into Bedford Centre (closest store instructed by consultant) and they advised that I need to go to East Gate as it’s a franchisee of the MTN online store (this was not told to me) and are the only branch that can assist.

It is crazy how MTN promote the online store but yet all the staff I speak to, whither it be in store or via the customer care number (135) they all advise how useless their online store ( this is MTN staff who obviously have absolutely no faith in the online system) this is RIDICULOUS!!!!!!!!!!

I have been more than patient but this is taking far too long and frustrating. MTN turnaround time whither it be on mails or to call a person back as promised is almost non-existent.

Please can we just get to the bottom of this as this has got to be the worst service I have ever experienced in my life!!!!!!!!!