DN
Drewcilla N
1 reviews | Active since Jan 2011
03 Aug 2023, 10:06
Worst service ever!!!
Worst damn experience! For the last 6 months I have been paying for month-to-month data on 2 pre-paid sim cards, the payment goes off automatically at the end of the month & as soon as it goes off we receive our data. This month the deduction went off 31/7, according to my bank pmt went through on the 1/8, we are on the 3rd & STILL NO DATA!!! The staff at the call centre are all *********** & have no idea what products MTN offer. I have been sent from pillar to post. I even went to a store where I spent over an hour trying to explain the problem. Still no resolve. Mtn please reimburse my money since you don't know the method of the old age business method of paying and receiving .
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