Worst Service Ever!!!

Dear MTN, you have the absolute worst customer service I have ever experienced. Last month you suspended my services because I short paid my account with R 11.00 (although I paid in store, so it was your consultant's fault for not swiping for the correct amount). So I decided to Cancel my month to month contact and returned my router last month as requested. This month you still debited my account (which is not correct, because I paid the full amount for this month in advance).

You send me an SMS stating that I should please call 083135 to arrange a payment so that is what I did. Your cancellations consultant confirms that I should not have been debited, but cannot assist me and tells me to please got to one of your stores to get it sorted.

Why is it so hard to get any assistance, but your are so quick to debit my account for SUPER **** SERVICE!!!!

My piece of advice to anyone considering signing up with MTN is to rather go pay a little more at any other service provider because MTN is not quick to help any of their customers.