Worst service ever!

I have a monthly usage limit of R500 set on my account. I was forced to contact the MTN call center 808 in order to change my limit after being unable to do it myself on the MTN Active website due to system maintenance (Being under maintenance for the past month). After numerous calls I have been informed that they are experiencing an error on their side when they try to change my limit and it will be resolved within the next 2 to 24 hours. I have not been able to make any calls or use data services for the past 2 days and I have spoken to 13 people already regarding this. <br> <br> It is not my fault at all that you are experiencing an error when you try to change my limit. Why was this not dealt with and resolved the first time I phoned in? Why did Nosithembele Nabo, Sibesiso Majola, Presley Tempies not resolve this the first time?<br> <br> The way this query is being dealt with is absolutely ridiculous and I am sick and tired of explaining my story over and over again to people that are not able to help me. When I ask for someone that will be able to help me, I am put on hold and then the call gets hung up. <br> <br> How can you expect me to pay for a service I am not receiving?<br> <br> Ruan van Schalkwyk