1 reviews | Active since Jun 2016
Worst Service Ever
<p>Cell no ***</p> <p>I have been twice to your main office at umhlanga and even spoke to the floor manager Ruben and have had no joy to date.This is the 3rd month that I have not received data.I was told that it would take 21 days to sort out.till to date I have not received feedback.This has got to be sorted out asap or I shall take this to the media.dont email me I want a call regarding this matter.</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to our Billing Division to assist and provide feedback on monthly data bundles that were not loaded onto account and validate when these bundles are to be loaded with the data for the missing months.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to our Billing Division to assist and provide feedback on monthly data bundles that were not loaded onto account and validate when these bundles are to be loaded with the data for the missing months.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
Hi please can you advise when shall i receive feedback regarding my query as initially i was told 21 days and i cannot wait that long again.Please can you contact me regarding the matter
Hi please can you advise when shall i receive feedback regarding my query as initially i was told 21 days and i cannot wait that long again.Please can you contact me regarding the matter
still waiting
still waiting