JJ
Jayson J

1 reviews | Active since May 2016

19 May 2016, 14:52

Worst service ever

<p>So i have a contract with mtn,their insurance who's underwritten by gaurdrisk insured my device </p> <p>The phone screen got cracked</p> <p>Mtn has had my device for repairs for a month now </p> <p>All of a sudden missing information was the delay</p> <p>I now need to wait two more weeks to receive my device I'm being billed on without even using it</p> <p>As soon as my contract is paid up I'm moving as far as possible from MTN</p> <p>REALLY POOR SERVICE!!</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply23 May 2016, 13:48
Official

Dear Valued Customer,

Thank you for taking the time to raise your concerns with MTN.

kindly provide us with your cell number or your ID number in order for us to investigate and resolve your problem.

warm regards

mike

REQ:***