worst service ever

MTN legal (pathetic service) I was an MTN client in 2012/3 I can’t really recall… I had my 1st job and was excited to get a contract from and that time Blackberry was trending and you didn’t have to buy airtime every now and then cause there was free BIS …I didn’t know the importance of taking insurance and the guy who was assisting me didn’t even bother to explain to me why it’s important to have insurance, I was on a 1year learnership contract which was not renewed at the end of it and obviously I couldn’t pay my account I explained to MTN the understood yes (empathy)…I lost my phone and MTN couldn’t get hold of me no letter was sent to my physical address to warm me that they handing me over…my bank informed of which am very grateful for…as soon as I got a job I paid my account I owed MTN R3000.00 and made arrangements to pay it in 3months DONE it was settled I was happy being an MTN client cause their service EXCELLENT…but guess what 1.when they scan my ID number it reflect somebody else’s details in lephalale 2.it hasn’t been updated on their system that I have settled my account 3.The guys at the Pan African and balfour park mall are so unprofessional I contacted trans union, to check my credit record my name is in the clear MTN has been shuffling me from department to department and all I get is bad service…