Worst service ever

I've tried to get my devise un blacklisted for 2 months. <br> <br> I've been to stores, spoke to numerous consultants, supervisors and emailed one supervisor and the person who dealt with the blacklisting of my devise. <br> <br> My devise is still not working - I Phone 808 they tell me I need to go to the store. I go to the store they tell me I need to phone 808<br> <br> to date I have not spoken to a competent person to deal and sort out this problem. <br> Why do I pay for a device if I cant use it. <br> <br> <br> <br>