Worst Service EVER!!!!

My account was handed over to Lambrianos attorneys, I have settled my account with the attorneys on the 12th of January 2016, i have sent through the proof of payment to the attorney as well as to mtn's customer care, Palesa Legodi, who sent it through to the Legal Department I have proof of the email that plase confirmed receipt of the proof of payment, I myself have also sent the proof of payment and the settlement letter through to the legal department as well as to Sibongile Zwane and to Bonginkosi Hadebe, i have been phoning each day since the 12th of January to date to have my services reconnected, and everytime it just gets escalated or a request gets sent through to the legal department, numerous emails have been sent to the legal department as well with regards to this matter and STILL no resolution has come from this, emails/requests were sent directly to Bonginkosi Hadebe to reconnect the services and i have also rep**** to the emails that Bonginkosi sent to me supplying him/her with the relevant information that has been requested from me. It has been 8 Days and i am still waiting for the phone calls as well which has also not happened!!!