worst service ever.

In the beginning of December I phone MTN and app**** for a contract with 2 phones... biggest mistake of my life. I was so surprise to see that it was delivered the next week...to good to be true. Only one phone was delivered, I phoned and was told that it was an error and they will fix it, to I had to wait and phone and wait and phone, leaving emails and messages which was never returned, until beginning of January when they sent the courier to come and collect the phone. and we went back to square one... phone and wait, leave emails and messages, which is NEVER returned, you can never get hold of any manager or supervisor, they just don't exist. Yet through this all, the debit orders kept running for phones and contracts I don't have, that is definitely a new low for MTN and to think I left Cell c for this poor service. If this matter is not solved by the end of this week, I will no longer be interested in any product or to continue with these contracts.