Worst service ever

Item: MTN South Africa
Rating: 1
Author: SAMEERA L

Most pathetic service provider! I will never reccomend anyone to ever take out contacts with mtn as their service and turn around time is so slow. . Ive been experiencing problems for days now yet they are unable to assist me!

Helpful (0)

Replies (4)

MTN South Africa's replyOfficial

05 Nov 2018, 05:03

Good day Sameera,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with further information on your complaint so that we may assist.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,

MTN South Africa's reply05 Nov 2018, 05:03

Official

Good day Sameera,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with further information on your complaint so that we may assist.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,

SAMEERA L's updateReviewer Update

05 Nov 2018, 06:58

Good day My ref number is *** Cell number *** I have the mtn package with free mtn to mtn calla but it does not take my minutes, it tells me that i have insufficient funds, even if i try to call 808 it says i have insufficient funds. Please note that this is quiet urgent and has been quiered early last week. I have this contract for a reason which is nw causing me extra expenses to buy airtime

SAMEERA L's update05 Nov 2018, 06:58

Reviewer Update

SAMEERA L's updateReviewer Update

05 Nov 2018, 06:59

*** is my other reference number

SAMEERA L's update05 Nov 2018, 06:59

Reviewer Update

*** is my other reference number

SAMEERA L's updateReviewer Update

08 Nov 2018, 12:04

Yet again, most terrible service with no feedback a week later

SAMEERA L's update08 Nov 2018, 12:04

Reviewer Update

Yet again, most terrible service with no feedback a week later