Worst service ever!!!!!!!

Worst service ever!!!!!!! after numerous phone calls to mtn about SMS problems with my contract Still No success in solving the problem its been a week now.

staff don't even know their own product that they are selling. Voice prompts that ask for your cellphone and MTN pin cant even detect your details. So getting a hold of a MTN Representative is a luck of the draw.

trying to speak to a manager is impossible as they are always in meetings probably discussing there next public holiday.

2 technical references has been logged and not one with success REF1: ********** 97 logged on the 9/03/2018 Ref 2 : SMC/ ********** 5156 logged on the 13/03/2018

Can somebody please advise me if i lose business because of MTN's bad service will they reimburse me for loss of business.

they are quick to stop your service if payment is not received but if MTN needs to solve a problem they can take their time even if the service is already paid for but cant be used