1 reviews | Active since Dec 2017
Worst service ever
So I opened a new contract with Mtn , and they are having a 30 gig promo , I’ve called the call centre 4 times , in 3 Days each time it’s escalated to a department after department, telling me it will be resolved in 24 hrs it’s been almost a week . And the last consultant Vanessa hung up on me when I asked to speak to a supervisor .
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We will contact you soon to discuss the matter and get to a solution.
Best regards,
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We will contact you soon to discuss the matter and get to a solution.
Best regards,