1 reviews | Active since Sept 2015
Worst Service ever
I send in my phone for repair as there was a problem switching it on. I was informed that it was due to water damage. I then requested the phone to be returned , I was told that I must pay R330.00 for the phone to be returned. I omitted to put a reference NR on the the transfer at the bank. The following morning I drew a bank statement as proof of the transfer and sent it through. The repair centre confirmed receiving the payment. After waiting a while I went back to the Store to enquire about the phone and when I could collect. At first the MTN Strike was blamed for the delay, then the system was blamed, then Head office and Midrand was blamed. Today 6 months later.... I was told that there was nothing they could do for me. '(Sorry I rest my case)'' where the exact words.<br> <br> Thank you for nothing MTN Game Center in Welkom. Hope you close soon.<br> <br> MTN you SUCK... All of you should stay on permanent Strike.<br> <br> Can somebody please give me some advice I am Fed-up with these useless people.<br>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
