1 reviews | Active since Oct 2017
Worst service ever
So mtn decides ignore my complaint. Over a month ago posted on this site got a response couple of days later that someone will call within 7days which I thought was ridiculous but I waited still no one cares to call. Not forgetting that my product that I fully paid is still at the store all this time. How can you treat you treat a customer like this?
Good day Phindile
Thank you for your post and taking my calls.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
As per our telephonic conversation, we would like to advise that this matter is receiving priority attention. We have referred the matter to the regional management as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day Phindile
Thank you for your post and taking my calls.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
As per our telephonic conversation, we would like to advise that this matter is receiving priority attention. We have referred the matter to the regional management as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,