1 reviews | Active since Oct 2017
Worst service ever
Sat on hold for 45 mins with no help, excessive data usage charges of R7500 and they can't help me only after they bill me they can help to resolve it, *********** people who can't even speak clearly yet I received a SMS that it has been resolved- Worst Service Ever
Good day Naseera,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per note on your account the invoice has not yet been finalized and a accurate report cannot be drawn up until the invoice is complete.
Your understanding and patience is greatly appreciated.
REQ:***
Regards,
Charelle,
MTN S.A
Good day Naseera,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per note on your account the invoice has not yet been finalized and a accurate report cannot be drawn up until the invoice is complete.
Your understanding and patience is greatly appreciated.
REQ:***
Regards,
Charelle,
MTN S.A