RR
Richard R
1 reviews | Active since Oct 2011
21 Jul 2015, 12:36
worst service ever
This is my 3rd complaint in 2 weeks, i still dont have any feedback regarding my previous complaint.<br> What is wrong with your website, i request a new password, when i enter the old password and want to enter new password it tells me old password has expired.<br> Can you get back to me regarding this please ASAP
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Replies (1)
MTN South Africa's replyOfficial
27 Jul 2015, 15:23Hello richardpaulrabie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Due to security reasons you need to contact our customer service line on 808 for promptly and accurate assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Felicity
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Due to security reasons you need to contact our customer service line on 808 for promptly and accurate assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Felicity
REQ:***
MTN South Africa's reply27 Jul 2015, 15:23
Official
Hello richardpaulrabie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Due to security reasons you need to contact our customer service line on 808 for promptly and accurate assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Felicity
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Due to security reasons you need to contact our customer service line on 808 for promptly and accurate assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Felicity
REQ:***