JvdW
Johann van der Westhuizen
1 reviews | Active since Aug 2011
10 Jun 2015, 10:38
Worst Service Ever
Hi,<br> <br> I've been struggling with this upgrade now for 5 weeks, going for 6 weeks. Haven't got any joy out of this?<br> <br> I'm tired of the whole striking excuse??? What is keeping MTN from proceeding with this upgrade?<br> <br> Please look into this ASAP.<br> <br> Thanks.
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Replies (1)
MTN South Africa's replyOfficial
18 Jun 2015, 13:54Hello jvdwesthuizen,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our records show that an upgrade was processed on the 17th of June 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our records show that an upgrade was processed on the 17th of June 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply18 Jun 2015, 13:54
Official
Hello jvdwesthuizen,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our records show that an upgrade was processed on the 17th of June 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our records show that an upgrade was processed on the 17th of June 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***