1 reviews | Active since May 2016
*Worst service ever*
<p>This is the second time I am complaining on Hello Peter as my emails are never responded to. My account was paid up and I need a paid up letter urgently! </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***1
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***1
No response as yet, I have had no other choice but to go through to the ombudsman
No response as yet, I have had no other choice but to go through to the ombudsman