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Fatima N

1 reviews | Active since Apr 2011

07 Jun 2017, 11:27

Worst service ever

<p>I have upgraded my MTN contract on 2 June 2017. The promotion when u upgrade is that you get 10Gigs of data for 3 months. I was promised that this will be activated within 2 to 24 hours. Since the 24 hour cut of I have phoned 808 everyday and they told me that it Will be sorted out. They have given me a ref number and told me within 24 hours it Will be sorted out. It is now 5 days later and I still don't have the data activated. After 5 days they still tell me 2 to 24 hours. This is very very poor service. I don't think I will continue any of my contract would MTN in the future and I would not recommend them to anyone. </p>

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Replies (1)
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Fatima N's update07 Jun 2017, 17:16
Reviewer Update

Hi

It is not 10MB bit 10 Gigs for the next 3 months. I hope this will get resolved ASAP. If u don't pay for my contract then mtn Will be to quick to suspend my service but wen the fault is on ur side then we must just sit back and wait. This is utter nonsense. I need this sorted ASAP.