WORST SERVICE EVER!!!
<p>My mtn contract was to be closed by the 4th of march it is now the 7th of june they have taken debits for the past 3 months after numerous phone calls requesting the account to be closed...now after getting through they tell me it will take between 2-7 working day for them to give me a refund...its been 2 weeks and i have phoned several times their staff give me the same response..."I will have to wait until upper management approves my refund"....if i dont keep contacting them it will never get done</p> <p>People if you ever wanna apply for and contract phones or anything DO NOT GOT TO MTN!!!</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike