1 reviews | Active since Oct 2011
worst service ever
<p>I am still waiting for feedback regarding my account issue from last year. </p> <p>however i got a reply on my review from mike at mtn.</p> <p>this is his details and complaint reference.</p> <p>mike</p> <p>Complaints Management Team<br /> Reference Number: ********** 5</p> <p> </p> <p>can i get feedback please</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that our legal department require your ID number or Account number for them to be in a position to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that our legal department require your ID number or Account number for them to be in a position to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Hello Mike
You know that i am out of the country. Are you going to continue communicating with me on this platform? Or are you actually going to email me as you should have done last week. So that we can resolve the issue.
**********Hello Mike
You know that i am out of the country. Are you going to continue communicating with me on this platform? Or are you actually going to email me as you should have done last week. So that we can resolve the issue.
**********