Worst service ever
<p>So my phone got ****** last year November and I reported it ****** and told MTN for insurance purposes.. till this day, they still haven't processed my insurance claim and this means all this time I was paying insurance for Mahala nje.. i mean its been 5 months already and still NOTHING.. </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Well still no feedback from MTN..
Well still no feedback from MTN..