Worst Service ever.
<p>I had the worst service from this MTN by far. I have previously complained about them and to this date not a single bit of joy from them. They cracked my LCD and refuse to fix it. They claim to have contacted me with this information ( The Manager Suzette) which she never done and this she told me with out even feeling guilty for lieing to me in my face. and now 3 months later I am still waiting for feedback from MTN. The just refuse to fix my phone.</p> <p> </p> <p>When I booked my phone in the LCD was perfect. When it arrived at their HVRC the LCD was cracked and they refuse to take responsibility that the LCD cracked while in their possession.</p> <p> </p> <p>Now Im stuck with a R4578 bill for a LCD I cracked. </p> <p>I will never recommend MTN to anybody ever.</p>
Good day Brent,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Therefore, rest assured that we have launched an enquiry with the store management at Tyger valley and we have also requested them to kindly contact you on the 072 number you have provided in the post.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us. Rest assured, it was never our attention to displease you in any manner.
Kind Regards,
Tshepo M
REQ:***
Good day Brent,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Therefore, rest assured that we have launched an enquiry with the store management at Tyger valley and we have also requested them to kindly contact you on the 072 number you have provided in the post.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us. Rest assured, it was never our attention to displease you in any manner.
Kind Regards,
Tshepo M
REQ:***
Good day Brent,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Therefore, rest assured that we have launched an enquiry with the store management at Tyger valley and we have also requested them to kindly contact you on the 072 number you have provided in the post.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us. Rest assured, it was never our attention to displease you in any manner.
Kind Regards,
Tshepo M
REQ:***
Good day Brent,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Therefore, rest assured that we have launched an enquiry with the store management at Tyger valley and we have also requested them to kindly contact you on the 072 number you have provided in the post.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us. Rest assured, it was never our attention to displease you in any manner.
Kind Regards,
Tshepo M
REQ:***