CR
Charmaine R

1 reviews | Active since Jun 2013

09 Jan 2017, 11:33

worst service ever

<p>On the 1st January 2017 I purchased Bundles thru the call centre. </p> <p>Up and till now the 9th January 2017 I still have not received my bundles nor have any one contacted me to resolve this problem...... </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 Jan 2017, 22:58
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

kindly be advised that the 1GB data bundle have been loaded on the 16/01/2017 on your number ***.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

warm regards

mike

REQ:***