Worst service ever

<p>@Mtnza ran a cyber monday promotion. I app**** online got a email with reference no ********** 1 shortly after. Only received a call back from them the next day by a consultant named Walter Mo***eng, to complete the application. Since this was now a day later I enquired if this was still for the Cyber Monday promotion. He confirmed and said as long as I sent the online application on cyber Monday I qualify. I received email of application ref no. MV ********** . I called back on Wednesdays for progress and was told due to Black Friday and Cyber Monday they had a backlog and there were some issues with processing application but should wait. A week later I received an sms confirming application successful processing and couriers will be in contact. On the 7th December the phone arrived and called to have it activated. I called consultation Walter informing him the 50 gig data has not been allocated. He confirmed once again that it will be. Also called the 3667 to verify. Was informed that should be active within 7 days. I waited a week and called 3667 again. This is where everything started going pear shaped. First idiot I spoke to said you only signed contract on 7th, explained that well thats when the phone was delivered. She hung up. Next one not sure this carried on, call after call different answer and hangs up. By the I lost my cool. 2 hours on the phone trying to get an answer having to repeat myself like an idiot over and over again having to verify myself over and over again. So the next useless person I spoke to said well go F yourself you completed the account on the 29th and doesnt qualify. I lost it did not know how many times the f word could be prefixed and suffixed to every word coming out of my mouth. Yip I'd lost it. My heart waz racing and my blood boiling in anger. I felt like doing some serious physical harm to that person on the phone. He dropped the call. I spoke to consultant Walter Mo***eng again. Said will speak to his supervisor and get back to me. He since been ignoring my calls. Called him from another number he answered when heard it was me he dropped call and refused to answer when I called back. I then spoke to a Mescac Pachappen after trying to cancel the contract, once again just being cut off and off again and again. He said he'll put in a request for the promotion to be activated reference numbers ********** 67 req ********** . I am tired of people apologising and saying they sorry for my horrible experience. Either allocate the promotion or cancel the contract and we take it from there.</p> <p> </p> <p>False advertising, breach of agreement (review your recordings) and selling contracts under false pretenses.</p>