PH
Porsha H

1 reviews | Active since Sept 2016

29 Nov 2016, 14:21

Worst Service Ever

<p>Sent claim forms on 19/10/2016 and still no response after a month and numerous calls to their call centre. They hardley ever answer, and holding on the line for more than an hour at times. Its pathetic....</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply29 Nov 2016, 22:23
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ:***

PH
Porsha H's update17 Mar 2017, 12:55
Reviewer Update

Good day

I am still waiting for a response from Mike