1 reviews | Active since Oct 2013
Worst Service Ever
<p>Refer to many emails before as well as complaints on Hello Peter, let alone all the phone calls. The following problems have not been sorted and I think its time to go to the consumer board:</p> <p>The contract I signed for R299 was for 10gb day data and 20gb night data. For the past 2 months you have given me only 10gb night data. Please correct this immediately you owe me 10gb for last month and 10gb for this month. I suggest you rather put it on my day data.I was promised after my complaint on Hello Peter that I would get 1month free subscription for the inconvenience caused. This has not happened. Sort out URGENTLY</p> <p> </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
And then with the change of debit order change no one told me to pay in advance and that what MTN deducted off mybank account 2 payments which will be unpaid. I have sent an email to your billing department...waiting for response
And then with the change of debit order change no one told me to pay in advance and that what MTN deducted off mybank account 2 payments which will be unpaid. I have sent an email to your billing department...waiting for response