1 reviews | Active since Feb 2013
Worst Service Ever
<p>I have been trying to find out when they will be picking up my phone for the past two weeks for my insurance claim. Nobody picks up their ********** 084 and ********** 000 numbers. I have emailed and gone to the Scottburgh and Pavilion branches numerous times and nobody can assist me. </p> <p> </p> <p>I ended up having to buy another phone because of their lack of assistance</p>
Good day Mfundo
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have tried calling you today with no luck. We would not be able to investigate your query with the information you had provided above. Kindly advise of the IMEI number in question, the name of the store that you have handed your device in to and name of the person at the store that you have dealt with so we may investigate and assist accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Yahya
REQ:***
Good day Mfundo
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have tried calling you today with no luck. We would not be able to investigate your query with the information you had provided above. Kindly advise of the IMEI number in question, the name of the store that you have handed your device in to and name of the person at the store that you have dealt with so we may investigate and assist accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Yahya
REQ:***