Worst service ever!

<p>Wow, to say that the service I have received from MTN is pathetic would be an understatement. </p> <p>I have been trying to sort out my 4G access on my phone since the beginning of October. I have had 2 sim cards (to confirm that it is not the sim) and tried calling a total of 10 times to try and resolve the query (each time having to explain the entire saga again as it seems that nobody makes any notes at MTN)</p> <p>After another long telephone call last week (41 minutes if I remember correctly), I was told that I have to contact YOUR network guys to try and resolve my complaint (because the service consultant could not do it - It's in a different department). Out of sheer desperation and complete frustration, I managed to get the e-mail address of a manager (Mervin Pillay) who has to date completely ignored my complaint. </p> <p> </p> <p>It is now another week later and after logging the complaint on MTN's website, I get an automated response telling me it will take up to 5 working days before anyone comes back to me!</p> <p> </p> <p>How on earth do I get a response from MTN? </p>