1 reviews | Active since Sept 2016

21 Oct 2016, 13:24

WORST SERVICE EVER

<p> This is the WORST service I have ever gotten in my life. Firstly, it has taken 3 different consultants to handle my new contract application. Secondly, every time the contract is deemed as incomplete. Head office is even worse than the MTN store at the waterfront. What a complete waste of time.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply24 Oct 2016, 14:41
Official

Good day Mirjana Blazic,

Thank you for your post.

We apologize for the inconvenience experienced due to the poor service. It was thoughtful of you to inform us about the incidence promptly and brought it to our notice, which provides us a chance to deal with this undesirable behaviour.

Our system shows that your application has been processed and your line is active.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,

Ayanda

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