AC
Anel C

1 reviews | Active since Jul 2016

11 Aug 2016, 05:46

Worst service EVER!!

<p>We have been lodging complaints with MTN's legal department, their attorneys and their Customer Service department.</p> <p> </p> <p>NO RESPONSE from anyone.</p> <p> </p> <p>We are really getting impatient and are not going to use this service any longer than we have to.</p> <p> </p> <p>We want this situation sorted out, but no one is willing or able to help us in this matter.</p> <p> </p> <p>What ever happened to providing a service and helping your customers???</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Aug 2016, 15:02
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that the matter has been escalated to the relevant functional unit for further assistance.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ: **********