1 reviews | Active since Feb 2015
Worst Service Ever!!
<p>I Recently upgraded my phone and i had to to do a SIM swap for a microSim, unfortunately i got ****** and my phone was ******. Now when i tried to do Another sim swap all of the *********** mtn call centre agents are not of any help. like how difficult could it be to assist me helping me get my number i had for more than 7 years back,is this how loyal customers are tried at mtn?</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********