worst service ever!!!

<p>I've had trauma and had my device ****** from me. I took the time to run up and down back n forth from my house, mtn store, police station, mtn store and my house again. Finally my insurance claim was submitted on the 23rd of June 2016. Patiently I waited...</p> <p>A week later I contacted the call center and was told to call another time. (No customer service or willingness to find out what I wanted to know)</p> <p>Another week pasted and this time I went into the mtn branch in Maponya mall. They apologised for the delay and advised will call me back... did not receive a call back.</p> <p>So I returned to the mtn branch in Maponya Saturday the 16th of July 2016. They reassured me that I would my device to. Finally did after 29 days later.</p> <p>*they advised I would get my airtime back.... I got my airtime however not my data.</p> <p>*I am a contract customer and couldn't use my services for 29 days as I was denied a SIM swap.</p> <p>All I want is my data back... as well as the days I didn't have service to be looked into. Instead of attending to my issue my patience is been tested as I'm told to wait 72hrs...</p>