KM
Kgaogelo M

1 reviews | Active since Oct 2022

28 Oct 2022, 13:20

Worst service by MTN

Worst service by MTN with rude consultants who don’t even care to help.

I have a contract with MTN in January 2022 I was contacted by one of their consultants to upgrade my contract which I agreed as I have never had any challenges with them prior, to my service this time around would be a nightmare

Initially they added two contracts to my name and billed me for them, I called in and this was corrected and I thought the so called second contract was cancelled but no it was not

Three months back they start billing me for a contract I requested to be cancelled in so called arrears

I have tried to call the customer services which drops the line when you ask difficult questions, went to a store which told me they don’t deal with this I need to call MTN, called the cancellation department and they guy rudely told me to go to Hello Peter if I am not happy

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