Worst service BY FAR!

I contacted MTN on the 808 call centre line, after being cut 5 times I finally got through to an agent, Pontsho. I requested a itemised billing statement but was told that I could not be helped until next month and that there is nothing that anyone can do. Now my issue with this is that my airtime and data came through on the 21 February and by the 22 February my balance was ZERO. The response and service that I receive was distasteful and atrocious. I then sent a message on the MTN facebook page and was contacted via facebook by a Kagiso who asked for my details 2 days ago but I have STILL NOT HEARD ANYTHING. A day later I received another message asking for this same details, so naturally I am frustrated to no end with the service or lack thereof. If anyone who is remotely prepared to give me a call and attempt to assist me would kindly give me a call, I would be extremely thankful. I will not accept the feedback that I have to wait for a month before I can receive this bill. <br> <br> Kind Regards,<br> Frustrated, annoyed, tired of bad service, disgusted and defeated PAYING customer.