1 reviews | Active since Sept 2018
Worst service at MTN
I got my contract for almost 6 months when my Samsung Tab A spen broke. After giving it in for a warranty assessment i received the news that they will replace the device .the people at the MTN where i opened the contracts told me it will be only 4 weeks from the day i give it in for the assessment then i will have my device. I gave my device in on the 4 of July 2018 and still i have not heard from them after phoning the MTN Bethlehem for more than 8 times they can't get any info on why i do not get feedback and the snail pace regarding the issue.
Good day Francois,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you can contact our repair centre directly in order to get more information. They can be contacted on *** (free from your MTN line).
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Francois,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you can contact our repair centre directly in order to get more information. They can be contacted on *** (free from your MTN line).
Kind regards,
Ishie.
Complaints Management Team.
Best regards,