Worst service as a cellphone service provider

<p>Ive been waiting approximately a month for phone samsung galaxy s7 edge which mtn states is water and dust resistant but the phone got water damage. At first they refused to repair it 3 weeks later after I threatened with legal action they want to fix it. Once I reject their quote to fix it they returned my phone dismantled, back cover off and *****s everywhere. I keep asking to speak to a manager or supervisor but I am told they can't not be spoken too. </p> <p> </p> <p>Is this the type of service they give clients after 7years of being with them? </p> <p>Service providers are quick to cut off your line when you do not pay but do not cut themselves off when they don't deliver. </p> <p>Where do we draw the line with such injustice?</p> <p> </p> <p>And unfortunately the local store can not do anything as this is an issue with MTN head office and HVRC repair centre.</p> <p> </p> <p> </p> <p> </p> <p>THANK YOU MTNSP FOR NOTHING!!</p>