mS
marien S
1 reviews | Active since Jul 2015
09 Jul 2015, 09:02
WORST SERVICE
MTN KEEPS OVER CHARGING MY ACCOUNT!!!!<br> THEY THEN CUT OFF YOUR PHONE AND REQUIRE YOU TO PHONE IN ORDER TO GET IT WORKING AGAIN.<br> THERE IS NO ANSWER AND SO HOLDING ON THE LINE FOR 1/2 IS FINE WITH THEM!!!!!<br> THEY GIVE THE OPTION OF TRYING TO HELP YOURSELF ONLINE YET NONE OF THE ONLINE FEATURES WORK.
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Replies (1)
MTN South Africa's replyOfficial
28 Jul 2015, 15:04Hello MS121,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that your billing has increased because of data usage, also note that the out of bundle rates for internet usage has increased to R0.99 per MB which is the reason the data billing has spiked.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that your billing has increased because of data usage, also note that the out of bundle rates for internet usage has increased to R0.99 per MB which is the reason the data billing has spiked.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply28 Jul 2015, 15:04
Official
Hello MS121,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that your billing has increased because of data usage, also note that the out of bundle rates for internet usage has increased to R0.99 per MB which is the reason the data billing has spiked.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that your billing has increased because of data usage, also note that the out of bundle rates for internet usage has increased to R0.99 per MB which is the reason the data billing has spiked.
Thank you
Wenzile Masina
REQ:***
Best regards,