Worst service

I wrote a review on the 14/11/2017 complaining about my MTN contract. I was then asked to send a copy of the contract for investigation, however have not received any communication from MTN since then. I've sent an email to Willem Jnr Loots requesting feedback on my complaint, he never bothered to even respond to the email I sent. So it's not enough that y'all are ripping us off, you don't give a damn about customer service. Well, I want the contract terminated and I will not pay for the early termination fees since ur poor service and breach of contract is the reason for my cancellation.