1 reviews | Active since Jun 2017
Worst service
It's been 10 months now. Mtn has still not sorted out my problem. Revolting service! Can't wait for my contract to expire!
Dear Gerhard,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Kindly note we have sent a request to our Networking team to provision you for the bundles going forward. We will credit your MTN Account accordingly for the months you did not receive the promotion. The credit should reflect within 2-24 hours.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s my goal to retain you as a satisfied customer and will hope to serve you again in the future.
Yours in service,
Willem Jnr Loots
MTN Complaints
Best regards,
Dear Gerhard,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Kindly note we have sent a request to our Networking team to provision you for the bundles going forward. We will credit your MTN Account accordingly for the months you did not receive the promotion. The credit should reflect within 2-24 hours.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s my goal to retain you as a satisfied customer and will hope to serve you again in the future.
Yours in service,
Willem Jnr Loots
MTN Complaints
Best regards,